Incident response
When it happens, minutes matter.
Our responders contain the threat first, then trace the root cause and bring your systems back. Someone picks up the phone at any hour.
Ready the moment you are.
Breach response
Immediate containment and investigation when data has been exposed.
24/7 emergency line
Direct access to our response team around the clock, every day of the year.
Forensic investigation
How the attacker got in, what they reached, and who may be responsible.
Threat containment
Isolating affected systems and cutting off the attacker's access.
Evidence preservation
Court-ready digital evidence collection following chain of custody protocols.
System recovery
Restoring systems and data so the business can operate again.
Why our incident response?
Answered at any hour
Incidents don't wait for Monday. Emergency response is available around the clock.
Fast containment
Responders engaged quickly to limit the damage and stop the spread.
Root cause, not guesses
We work out how the breach happened and how far it went.
Critical systems first
Recovery is ordered around the systems your business can't run without, to keep downtime short.
Regulatory reporting
Documentation to support breach notifications and other regulatory reporting.
Not the same attack twice
A post-incident report with the fixes that stop the same attack from working again.
How we respond
Six stages, from the first call to the post-incident review.
Initial response
Our emergency response team engages immediately to assess the situation.
Containment
Affected systems are isolated to stop further damage.
Investigation
We establish the scope of the incident and where it came from.
Evidence collection
Digital evidence is gathered and preserved for analysis, and for legal use if needed.
Recovery
Affected systems and data are restored and returned to normal operation.
Post-incident review
A full account of what happened, with recommendations to stop it recurring.
Set up a retainer before you need one.
Agree terms with us now, so that when something goes wrong the only thing left to do is call.